Shipping policy
Shipping Policy
Thank you for shopping with Nesta Studio. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Times
- All orders are processed within 1–3 business days.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days.
- We will notify you via email if there is a significant delay in your shipment.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard delivery estimated timeframes are between 11–45 days depending on your location.
- Delivery delays can occasionally occur due to courier volumes or customs processing.
Shipment Confirmation and Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped.
- This email will contain your tracking number(s).
- The tracking number is due to become active within 24 hours of generation.
Customs, Duties, and Taxes
- Nesta Studio is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Please inspect your order immediately upon reception.
- If your item arrives damaged, you must contact us at info@nestastudio.store within 10 days of purchase.
- Please save all packaging materials and damaged goods, as you must submit photo evidence to file a claim in accordance with our Refund Policy.