Refund policy

Thank you for shopping with Nesta Studio. Please read our policy carefully prior to placing your order.

We do not accept returns or refunds for a change of mind. Please ensure your products are carefully selected and reviewed before completing your purchase.

Please inspect your order immediately upon reception. Contact us right away if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

For items that arrive damaged, you must submit photo evidence via email to info@nestastudio.store within 10 days of purchase. You will also need to provide your receipt or proof of purchase.

If your return request is accepted, we will send you a return shipping label, along with detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@nestastudio.store.

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

We will notify you once we have received and inspected your return to let you know if your refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please keep in mind that it can also take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@nestastudio.store.